FAQs - Frequently Asked Questions
Which services are included
when booking WeCARE Studio?
All studio rentals include sound engineer service fee and raw audio files deliverable.
How about post-production services after the audio recording session?
WeCARE Studio is always ready to provide you our professional post-production services, ranging from audio cleaning, audio mixing, to sound design. Please let us know in advance what you wish to process after your audio recording session so we can have our AV team prepare.
Payments can be made by PayPal/Credit card or Thai Bank Transfer.
If you chose Thai Bank Account Transfer option, please transfer the payment within 24 hours to this following bank account to complete your booking:
Account Name: OMG Properties Co., Ltd.
Bank: Bangkok Bank
Account Number: 152-4-863659
Branch: Siam Square
After the payment is made, please send your payment slip to email: firstname.lastname@example.org
A letter of booking confirmation will be sent to your email after we acknowledge the payment.
Simply click on Login button, select Remind password and enter your email address. A Replacement Login Info letter will be sent to your email. Click on the link provided and select Edit profile. You can now enter your new password.
Forget password when logging in to book
If you wish to cancel your booking, please click the cancellation link in your booking confirmation email. You will then be directed to the Cancel booking window to confirm. Please note that you can only cancel the booking made 3 days prior to the appointment.
Working on weekend
Special request to book studios on weekend can be made by contacting our team via email.
Food and drink at studios
There are lots of restaurants and also a 7-Eleven on the ground floor of our studios’ building. Food and drink are allowed to bring in the waiting area. We also offer complimentary coffee and drinking water.
Overtime is subject to the team’s availability and requires an additional 30% of the per hourly rate.
Cancellation and Rescheduling Policy
For details on cancellation and rescheduling policy, please click here.